Week 8

This week I really liked watching the videos because they talk about how you should treat other people. In the business world I think it is very common to mistreat people. I have worked in many manager positions and customer service positions and I have seen how common it is for people to mistreat one another. I think it is common for upper management to mistreat employees and lower management because they think they are the boss and they know everything, when in reality it is important to listen to those who are in the store fronts and lower management then you are because they are on the front lines and often see things that upper management doesn’t.

I also liked reading about how it’s important for a company to trust its customers. One example I have of this in my life is buying a gun from Sportsman’s warehouse. The paper work was filled out incorrectly so I had to return the gun so they could sell it out to me again and fill the paper work out correctly. While in the store I was joking around and talking with the guys behind the gun counter while we fixed the problem. As we were doing this the manager walked up to apologize for having me come back in and had one of the sales associates ring out a box of ammo for me for free. I wasn’t there throwing a fit or angry, rather I was there having a good time and they still gave me free ammo. This act alone has made it so I will always go to sportsman’s warehouse first.